FAQ
Orders & Shipping
How long does it take to process and deliver my order?
Each order is prepared with care. Processing usually takes 2 to 5 business days, then shipping time depends on your destination and the delivery method selected at checkout.
Do you ship internationally?
Yes — Rave Street ships to many countries worldwide. Available shipping options are shown at checkout depending on your location.
Can I track my order?
Yes. Once your order has been shipped, you will receive a tracking link by email.
How much is shipping?
Shipping costs are calculated at checkout based on your country and the selected delivery option.
Sizing & Fit
How do I choose the right size?
You can check the size guide available on each product page. If you’re between sizes, choose your usual fit: one size up for a more oversized look, or your regular size for a more classic fit.
Do you provide a detailed size guide?
Yes — every product page includes measurements to help you choose the best size.
Do your garments shrink after washing?
Our pieces are made to keep their shape over time when the care instructions are followed. We recommend washing cold and avoiding high heat drying.
Returns & Exchanges
What is your return policy?
If something isn’t right, you can return eligible items in their original condition within the allowed return period.
How long do I have to return an item?
You have 14 days after delivery to request a return. Items must be unworn, unwashed, and returned in their original condition.
How do I request a return or exchange?
Just contact us with your order number and the reason for your request, and we’ll guide you through the process.
Are returns free?
Return costs may vary depending on your location and the reason for the return.
Products & Materials
What materials do you use?
We select our garments for their comfort, durability, and print quality. Exact fabric composition is listed on each product page.
How should I care for my Rave Street garments?
Wash inside out at low temperature, avoid bleach, and do not use high heat drying. Air drying is always best to preserve the print and fit.
Do you offer sustainable materials?
We are continually working on improving our selection and may offer more pieces made with sustainable materials depending on the collection.
Payment & Security
What payment methods do you accept?
We accept the main secure payment methods available at checkout, depending on your country.
Are my payment details secure?
Yes — all payments are processed through secure and encrypted payment providers.
Can I use a promo code on my order?
Yes. You can enter your promo code at checkout before payment.
Customer Account
How do I create an account?
You can create your account directly during checkout or from the account section of the website.
Can I update my personal information?
Yes — once logged in, you can update your personal details, shipping information, and password.
How do I unsubscribe from the newsletter?
You can unsubscribe at any time using the link at the bottom of our emails.
